Privacy Policy

When you request transportation, we may collect your name, phone number, email address, pickup and drop-off details, requested date and time, passenger count, vehicle preference, and notes or messages you choose to provide.

We may also collect information from email and phone communications when you contact us about a booking, quote, itinerary change, or customer service request.

Information is collected when you use the booking form, quote form, contact form, or contact us by email or phone.

Our website may also use cookies and analytics tools to understand site traffic, improve site performance, and see which pages help customers complete booking or quote requests.

We use submitted information to respond to requests, provide quotes, confirm bookings, coordinate transportation, communicate pickup instructions, manage itinerary details, and provide customer service.

We may use website analytics in aggregate to improve page performance, navigation, and conversion paths. Analytics data is not intended to collect your private trip details.

We do not sell personal information. We may share the information needed to fulfill your requested service with service providers, dispatch resources, chauffeurs, transportation partners, or technology providers who help operate the website and lead process.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or services.

We retain booking, quote, and communication information for as long as reasonably needed for business, legal, operational, accounting, customer service, or dispute-resolution purposes.

We use reasonable administrative and technical measures to protect information submitted through the website. No website, email system, or internet transmission can be guaranteed to be completely secure.

You may contact us to request access, correction, or deletion of information you previously submitted, subject to reasonable business, legal, or operational retention needs.